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Contributor tools and support have moved

All contributor tools and support are now available on ESP.

Please check your email for invitation details. If you haven't received your invitation yet, hold tight. All invitations should be sent out by February 6th, 2017.

Interested in becoming a contributor?

Frequently Asked Questions

  • Can I upgrade my Subscription?
    • Yes, you can. The pricing is determined by how much time is remaining on your current subscription. You can't currently upgrade a subscription online, but we'd be happy to help you. Give us a call.

  • How can I update my credit card?
    • To update your subscription's payment information, sign in to your account and go to the payment information page.

  • Can I modify your images?
    • Yes. You are welcome to modify photos and illustrations downloaded from iStock. Feel free to crop, cut out, flip, rotate, add text, edit colors, or apply any other creative effect you can think up. However, your modifications must not violate the Content License Agreement. View license agreement.

  • I downloaded an image and I haven’t received it yet?
    • Your image will download to the destination that you have in your browser’s download settings on your computer.

  • How can I download one image on your site?
    • First, you'll need to purchase credits before you to download a file on iStock. Credits let you download files as you need them. Credits are like iStock's very own currency and can be used to download any file on iStock. One Essentials collection image is 1 credit and one Signature collection image is 3 credits. Here’s how to do it:

      1. Go to our plans and pricing page
      2. Hover over the number of credits you would like to purchase
      3. Click "Buy Now"
      4. Fill out the account information
      5. Enter your payment details
      6. Click "Pay now"
      7. Go to the image you want and download

Customer Support

North America Toll Free:

1 866 478 6251

International toll free to North America

00 800 6664 6664

Mailing address:
Suite 200 - 1240 20th Ave SE
Calgary, Alberta T2G 1M8
Our building (with map)
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